Privacy Policy
Effective Date: December 13, 2024
Stairoids values the privacy of its users and visitors. This privacy policy outlines how we collect,
use, and process personal data through our service (hereinafter referred to as "the Service"). By
using our website and Service, you agree to the processing of your data as described in this
policy.
1. Who We Are
Stairoids provides a Software-as-a-Service (SaaS) platform that enables companies to integrate
various business-related data sources within their marketing and sales departments. Stairoids is
located at Schiedamsedijk 50, 3011 ED Rotterdam, The Netherlands and is responsible for
processing your personal data as a data controller or processor, depending on the context.
Contact Details:
● Email: privacy@stairoids.com
● Website: www.stairoids.com
2. What Data We Process
We process different types of personal data depending on your use of our Service:
a. Data You Provide Directly to Us:
● Name and contact details (e.g., email address and phone number);
● Company information (e.g., company name and job title);
● Account details (e.g., username and password);
● Data originating from integrations with other systems or platforms, such as marketing
automation systems, website identification software, CRM systems, or others.
b. Data We Automatically Collect:
● Publicly available (business) information, including but not limited to: company name,
business address, employees, and open job vacancies.
3. Purposes of Processing
We process your data for the following purposes:
● Delivering our Service and providing support;
● Securing our systems and preventing misuse;
● Improving our Service and analyzing usage patterns;
● Complying with legal obligations;
● Providing marketing information, if consent has been given.
4. Legal Grounds for Processing
The processing of your personal data is based on one of the following grounds:
● Performance of a contract: To provide our Service;
● Legitimate interest: To improve our Service;
● Legal obligation: Such as tax and accounting obligations;
● Consent: For marketing purposes or specific additional processing activities.
5. Your Rights
You have the following rights regarding your personal data:
● Right of access: You can request information about the data we have stored about you;
● Right to rectification: You can correct inaccurate data;
● Right to erasure: You can request the deletion of your data unless we are legally
required to retain it;
● Right to restriction: You can request to limit the processing of your data;
● Right to data portability: You can receive a copy of your data in a structured,
commonly used format;
● Right to object: You can object to the processing of your data for specific purposes.
To exercise your rights, please contact us at [email address]. We will respond within 30 days.
6. How Long We Retain Your Data
We retain your data as long as necessary for the purposes mentioned above or as required by
law. Specific retention periods include:
● Account data: Up to 6 months after the termination of the Service;
● Invoice data: 7 years (legal obligation);
● Usage data: Up to 36 months after collection for analysis purposes.mail address]. We will respond within 30 days.
7. How We Secure Your Data
We implement appropriate technical and organizational measures to secure your data against
loss, misuse, and unauthorized access. These measures include:
● Encryption of sensitive data;
● Role-based access control;
● Regular security audits.
8. Sharing Data with Third Parties
We share your data only in the following situations:
● With your consent: For example, with integrations to external systems;
● With processors: We engage third parties to host our Service and provide other
supporting activities. These processors are bound by our data processing agreement;
● Legal obligation: If we are required to share data with authorities.
9. Use of Cookies
Our website uses cookies and similar technologies to improve our Service and optimize your
user experience. For more information, please refer to our separate Cookie Policy.
10. International Data Transfers
If we process your data outside the European Economic Area (EEA), we ensure an adequate
level of protection through standard contractual clauses or other legally approved mechanisms.
11. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will be announced at
least 30 days before they take effect via our website or the Service. By continuing to use our
Service after the effective date, you agree to the updated version of the policy.
12. Contact Us
If you have any questions about this privacy policy or how we process your data, please contact
us:
● Email: info@stairoids.com
● Address: Stairoids.com, Schiedamsedijk 50, 3011 ED Rotterdam, The Netherlands.